Privacy Policy for Terfish

Welcome to Terfish. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website terfish.shop or purchase apparel such as T-Shirts and Hoodies. This policy is effective as of the date it is published and applies to all customers and visitors of our cross-border e-commerce platform. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly and information gathered automatically when you interact with our site:

• Personal Information: Full name, shipping and billing addresses, email address, phone number, and payment details (processed securely through third-party payment gateways).
• Automatically Collected Data: IP address, browser type, operating system, device information, referring URLs, and browsing behavior.
• Order-Related Data: Purchase history, product preferences, wishlist items, and customer service interactions.

How We Use Your Information

We utilize the collected data to operate and improve our e-commerce platform:

• Process and fulfill orders, including shipping, returns, exchanges, and customer support.
• Send order confirmations, shipping notifications, and account updates.
• Respond to inquiries, resolve disputes, and provide technical assistance.
• Analyze trends and usage patterns to enhance products, website functionality, and user experience.
• Transmit promotional communications, newsletters, and special offers (you may opt out at any time).
• Detect, prevent, and mitigate fraud, unauthorized transactions, and other security threats.

Information Sharing

We value your privacy and handle your data responsibly:

• We share necessary information with trusted third-party service providers, including payment processors, shipping carriers, and email marketing platforms, strictly to facilitate order fulfillment and website operations.
• We do not sell, trade, or rent your personal identification information to third parties.
• Data is shared only when required to complete a transaction, provide a service, or when mandated by applicable laws and regulations.
• Financial and payment data is handled exclusively by our secure payment partners, who maintain their own privacy policies and PCI DSS compliance standards.

Your Choices and Rights

You retain control over your personal data and may exercise the following rights:

• Opt out of marketing and promotional emails at any time.
• Request access to, correction of, or complete deletion of your stored personal information.
• Decline or manage non-essential cookies through your browser settings (note: disabling certain cookies may impact site functionality).
• Exercise these rights by contacting us directly at

  Our Store Solutions

  📍 Address: 7732 George Street, Brighton and Hove, United Kingdom

  📧 Email: contact@terfish.shop

  📞 Phone: 015242 99191

  🌐 Web: terfish.shop

  .

Communications Choices

We respect your preference regarding how we communicate with you:

• You may unsubscribe from our marketing newsletter at any time by clicking the “unsubscribe” link located at the bottom of any promotional email.
• To manage communication preferences or stop all non-essential outreach, please reach out via

  Our Store Solutions

  📍 Address: 7732 George Street, Brighton and Hove, United Kingdom

  📧 Email: contact@terfish.shop

  📞 Phone: 015242 99191

  🌐 Web: terfish.shop

  .
• Please note that you cannot opt out of transactional communications, such as order confirmations, shipping updates, and security alerts, as these are essential to fulfilling your purchases and maintaining your account.

Data Security

We implement industry-standard measures to protect your information:

• All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
• Payment processing is handled by PCI DSS compliant third-party providers; we never store full credit card numbers on our servers.
• Access to personal data is strictly limited to authorized personnel on a need-to-know basis.
• We conduct regular security audits and software updates to maintain a robust defense against vulnerabilities.
• While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We recommend safeguarding your account credentials and reporting any suspicious activity immediately.

Correcting Your Information

Ensuring your data accuracy is a priority for us:

You can review and update most account details, including your shipping address and contact information, directly through your user profile settings on our website. For corrections that require manual verification or involve historical order data, please submit a request via

Contact Us

If you have any questions about this Privacy Policy, please contact us using the details below:

Website: terfish.shop