Terms and Conditions for Terfish
Welcome to terfish.shop. These Terms and Conditions (“Terms”) govern your access to and use of our website and any purchases you make from Terfish. These Terms are effective as of January 1, 2024, and apply to all visitors, users, and customers worldwide. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Acceptance of Terms
By accessing, browsing, or making a purchase on our website, you confirm that you accept these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using our website and refrain from placing any orders. Terfish reserves the right to update, amend, or modify these Terms at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the updated Terms.
Products and Services
Terfish operates as a cross-border e-commerce business specializing in the direct sale of premium apparel to consumers worldwide. Our primary product offerings include high-quality T-Shirts and Hoodies, available in a variety of sizes, colors, and exclusive designs. Please note that all product images, graphics, and color representations on this website are intended to be as accurate as possible; however, actual products may vary slightly due to manufacturing processes, screen calibration differences, or lighting conditions. We reserve the right to modify, alter, or discontinue any product or design at any time, with or without notice, and to limit quantities available.
Pricing and Payment
All prices displayed on our website are listed in the currency shown at checkout. Terfish reserves the right to change product prices at any time without prior notice. Payments are securely processed through trusted third-party payment gateways. By submitting an order, you authorize us to charge the total amount displayed for the items selected. All orders are subject to availability and final acceptance. Terfish reserves the right to refuse, cancel, or reject any order for any reason, including but not limited to pricing errors, suspected fraud, or violations of these Terms.
Shipping Policy
We currently ship to the countries and regions explicitly listed on our website. Shipping costs are automatically calculated at checkout based on your destination, package weight, and selected delivery method. Standard processing takes 1-3 business days, followed by international delivery estimates of 7-21 business days, depending on the destination. Please note that transit times are estimates and not guaranteed. Terfish is not responsible for delays caused by customs inspections, carrier disruptions, or force majeure events. Customers are solely responsible for researching and paying any applicable customs duties, import taxes, or local fees imposed by their country.
Return and Refund Policy
If you are unsatisfied with your purchase, you may initiate a return within 30 calendar days of delivery. To qualify, items must be unused, unwashed, undamaged, and retain all original tags and packaging. Customers are responsible for covering the cost of return shipping unless the item received was defective or incorrectly shipped. Once your return is received and inspected, refunds are processed within 5-10 business days to the original payment method. To start a return, please contact our support team via the details below. Please note that customized, personalized, or marked final-sale items are strictly non-returnable and non-refundable.
Warranties and Disclaimers
All products purchased from Terfish are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. While we strive to maintain a fully functional and visually appealing website, Terfish does not guarantee that our site will be uninterrupted, secure, or error-free. Access to and use of the website is at your sole risk.
Limitation of Liability
To the maximum extent permitted by applicable law, Terfish and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, purchase of products, or breach of these Terms. Our total aggregate liability for any claim related to your order shall not exceed the actual amount you paid for the specific product(s) giving rise to the claim. This limitation applies regardless of the legal theory asserted.
Intellectual Property
All content hosted on this website, including but not limited to logos, brand names, product designs, photographs, graphics, text, and layout structures, is the exclusive intellectual property of Terfish and is protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, revocable, non-exclusive license to access and view the content solely for personal, non-commercial use. Unauthorized reproduction, distribution, modification, public display, or commercial exploitation of any website content or product designs is strictly prohibited and may result in legal action.
Governing Law and Dispute Resolution
These Terms and Conditions, along with any transactions conducted on our website, shall be governed by and construed in accordance with the laws of the company jurisdiction, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the website shall first be addressed through good-faith negotiation. If unresolved, such matters will be exclusively submitted to binding arbitration or adjudicated in the competent courts located within the company jurisdiction. Both parties agree to waive any right to a jury trial.
Changes to These Terms
Terfish reserves the absolute right to revise, update, or replace these Terms and Conditions at any time. Modified terms become effective immediately upon publication on this page. It is your sole responsibility to periodically review this page for updates. Your continued access to or use of the website after any changes indicates your acknowledgment and acceptance of the revised Terms. We encourage you to print or save a copy of the Terms for your records.
Contact Us
If you have any questions about these Terms and Conditions, please contact us using the details below:
Our Store Solutions
📍 Address: 7732 George Street, Brighton and Hove, United Kingdom
📧 Email: contact@terfish.shop
📞 Phone: 015242 99191
🌐 Web: terfish.shop
Website: terfish.shop